manza

Privacy Policy

Last updated: Tue Sep 03 2024

At www.manza.health, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our telehealth video call platform.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name and contact information
  • Date of birth
  • Medical history and health information
  • Insurance details
  • Emergency contact information

1.2 Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Date and time of access
  • Pages visited and features used

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our telehealth services
  • Facilitating video consultations between patients and healthcare providers
  • Authenticating user identities and maintaining account security
  • Sending appointment reminders and important notifications
  • Complying with legal and regulatory requirements
  • Analyzing usage patterns to enhance our platform

3. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • End-to-end encryption for video calls
  • Secure socket layer (SSL) technology
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • HIPAA-compliant data storage and transmission practices

4. Sharing of Information

We may share your information with:

  • Healthcare providers involved in your care
  • Third-party service providers who assist in platform operations
  • Legal authorities when required by law

We do not sell or rent your personal information to third parties for marketing purposes.

5. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of certain data collection and use
  • Receive a copy of your data in a portable format

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.